2015 Guildmaster Award Honors Kent Homes
June 2, 2015
Kent Homes Recognized among North America’s Best Customer Service Leaders within the Residential Construction Industry
GuildQuality’s 2015 Guildmaster Award Honors Kent Homes
Wilmington, NC (June 2015) - Kent Homes in Wilmington, NC, has been awarded a 2015 Guildmaster Award with Distinction for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Kent Homes achieved a recommendation rate of 99% from their customers, who were surveyed through GuildQuality.
“Kent Homes is honored in leading the home building industry again when it comes to receiving one of the highest customer service marks from their customers. Being awarded the honor of a Guildmaster builder four years straight from GuildQuality is something each and every employee at Kent Homes takes great pride in and it is a testament to their hard work as we focus on our core values to be the best in the industry. Some builders talk about great customer service, we live it every day!” – Dan Kent, Founder/President
Visit the Kent Homes GuildQuality profile page here...
For more on the 2015 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.