11 Year Guildmaster Award Winner

Kent Homes Recognized As One of the Premier Customer Service Leaders Within the Residential Construction Industry For An 11th Year in a Row!

Kent Homes has been awarded the 2022 Guildmaster Award for an astounding 11th year in a row for exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of nearly 2,000 eligible applicants, Kent Homes is one of only 7 new home builders in North Carolina recognized by GuildQuality for consistently delivering a superior customer experience.

In determining which businesses received the 2022 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate:
1. The percentage of customers stating they would recommend the business to a friend.
2. Exceeding the requirement for customer response rate.

Kent Homes currently has a recommendation rate of 95% from their homeowners surveyed by GuildQuality.

“Kent Homes is honored to be recognized amongst the leaders in the home building industry for consistently providing an excellent customer experience for our homebuyers. I want to thank our amazing team for living our mission every day. Without their hard work and commitment to our mission, none of this would be possible.”
~ Ashley Kent, President & Owner

For more on the 2022 Guildmaster Award, visit https://www.guildquality.com/guildmaster

Visit our GuildQuality page to see how home owners are rating us.

Ask us about what separates the Kent Homes customer experience from other builders and see how we can help build your dream home!

Brunswick Forest:
Kate DaSilva 910-742-5736 kate@kenthomes.net

Compass Pointe:
Kayla Paladino 910-599-6739 kayla@kenthomes.net

St. James, The Bluffs, Scattered Site:
Carol Hobbs 910-619-0777 or carol@kenthomes.net