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Blog Category - St. James Plantation

New Elevation!

Categories: Brunswick Forest, Compass Pointe, News, St. James Plantation, The Port City, Wilmington Area New Homes | Posted: June 17, 2020

🚨🚨 New elevation alert! 🚨🚨
A new elevation for our most popular floor plan, the Shelter Bay 😍, is now available! 🏡
📲 Click to learn more about our best selling floor plan…
https://www.kenthomes.net/shelter-bay

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Want to build this floor plan? Contact us!

Brunswick Forest:
Kate DaSilva 910-742-5736 or kate@kenthomes.net

St. James Plantation, Compass Pointe NC, Scattered Site:
Carol Hobbs 910-619-0777 or carol@kenthomes.net

9 x Customer Service Award Winner

Categories: Brunswick Forest, Compass Pointe, News, St. James Plantation, The Port City, Wilmington Area New Homes | Posted: April 9, 2020

Kent Homes recognized among North America’s Top Customer Service Leaders
within the Residential Construction Industry for a 9th Year in a Row

Kent Homes in Wilmington, NC, has received a 2020 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.

Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.

Out of 700+ eligible business applicants within the residential construction industry, Kent Homes is one of only 7 new home builders in North Carolina recognized by GuildQuality for consistently delivering superior customer care.

In determining which businesses received the 2020 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded. Kent Homes currently has a recommendation rate of 96% from their homeowners surveyed by GuildQuality.

“For the ninth year in a row, Kent Homes is honored to be recognized amongst the leaders in the home building industry when it comes to customer experience. At Kent Homes our success is measured by our customer service, not by how many homes we build. All of us at Kent Homes are very proud of this accomplishment as this is a testament to the core values, hard work, and dedication we live every day.”
~ Ashley Kent, President

For more on the 2020 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

Visit our GuildQuality page to see how home owners are rating us!