Kent Homes - Customer Reviews and Testimonials
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Kent Homes - Customer Reviews

2012

"I can't tell you how appreciative Barbara and I were that you had Frank stop by last week to look at the issue I emailed you about. It was good to see him, and to hear how well you guys are doing. But it was also rewarding to us, and very impressive to our friends who were visiting at the time, that you were so responsive, even 4 years after the house was completed. It just makes us glad we made the choice we did in selecting Kent Homes."

John Williams and Barbara Williams, St. James Plantation



2011

"From the moment we first interacted with Kent Homes we were impressed. The process that Kent uses is detailed from start to finish. Everything was outlined as to what is included so there were no surprises. When we wanted to make changes to the model plans, Kent quickly informed us about the cost factor. This enable us to build a house that was not "cookie cutter" and remain within our budget.

Kent staff were always available to answer questions and provide information on a moment's notice. We were not present physically for the building process but always felt confident in what was happening because of the communication system that Kent has build into its system. Lots of cell phone conversations, e-mails, and internet photos literally made us feel as if we were there!

Of course, someone can have an excellent system but it takes a dedicated and talented staff to implement it. Dan Kent has surrounded himself with capable, personable, and responsive employees. Due to their efforts, our building process went smoothly. All deadlines were met and we are now living in our beautiful new home. We feel we have a high quality home that we could afford, and we are looking forward to spending many years in it."

From Mr. and Mrs. Rich Mitchell
Lot 35, St. James.



2011

"We selected Kent homes for several reasons....which all proved to be a solid decision.
1. We were concerned about the financial stability of other builders in these economic times. There are some horror stories about builders going under in our community.
2. Having seen several of your model homes, we were very impressed with your attention to design and construction details.
3. My wife hates the shopping portion of the building process, so your design center was just the ticket for us. She was actually able to pick out everything for our house in less than 2 days at the center. That was a real convenience for us but would be even more so for those folks who live out of town.
4. As you know, we already had a plan before we began negotiations with Kent Homes. When we visited your model, we realized it was not too different from our desired plan but it needed some fairly significant modifications to make it work for us. We felt your designer did a great job of helping us work through this process.
5. Your supervisor, Frank Deandre, was a pleasure to work with. He was on top of the project from day one and his attention to quality details made us feel very comfortable. Frank understood our desired building schedule and did everything he could to keep everyone on track....including us, and he made it happen.
6. For those folks who live out of the area, it would seem to me that the convenience of working with Kent Homes would be a real selling point because your system keeps everyone informed throughout the process and by visiting the models you can visualize what your new home will look like before you begin.
Our best wishes,."

Roger and Kathy Tatum



2011

"After nearly 40 years of marriage and 10 pre-built homes, my husband and I decided to build from scratch. Three years of attending the Wilmington Parade of Homes helped us decide to use Kent Homes as our builder. In a leap of faith, we worked with a plan that had never been built before. Plus, we were building long distance - from Winston-Salem. With the help of the whole knowledgeable and friendly staff, we saw our dream completed in December. Having a design center helped immensely, and Carol Hobbs helped us wade through all the design decisions, coordinating colors, asking all the questions that we might not have thought of. Frank D'Andrea was a first-rate construction coordinator - always making sure various crews stayed on task, attending to the smallest detail, and suggesting some very cost effective and innovative ideas. We could not have asked for a better building experience. We would do it all again in a heartbeat."

Dave & Jackie Adams
Lot 35, St. James.



2010

"We decided to build a home 600 miles from our current home in New Jersey, expecting that we will probably not be able to be on top of everything that is going on, and probably worrying and fretting over what we are not seeing. Our friends and neighbors and family too, if not outright saying it at least implying that we are simply out of our minds. Well let me tell you about Kent Homes. After researching a number of builders and looking at their work, and really most importantly meeting the people we would be working with, our minds were put at ease. Our first contact, Tim Burleson was absolutely outstanding. He knew their products inside and out. He ascertained what we were looking for, and showed us how it could be done. And everything we wanted could be done and he found a way. The details in designing a home can be overwhelming; however Kent Homes has this thing called a Design Studio. Wow.... never thought it would be possible to pick and choose every single option in a 2 day visit from out of town. With the able assistance of Carol Hobbs we were able to put together the home of our dreams. Once we got started the project was put into Frank D'Andrea's hands and off we went. Frank set up conference calls every other week to let us know what was happening. He posted photos on the web for our viewing. This was most gratifying, as we were able to see our home rise from foundation to completion. Of course there is the obligatory walk thru for finding those problem issues. Let me tell you, Kent Homes' attention to detail and quality workmanship leaves very little to be rectified. In fact the majority of issues were so minor I did not even notice, the crew of Kent Homes would not let any imperfection pass no matter how minor. We are now in our home and are still in awe of the job that was done. For anyone considering Kent Homes as their builder, let me ask you a question. Do you want your home done, on budget, on time, with the finest workmanship, and the best people to work with? If so Kent Homes is your builder. I know they are ours and we would not hesitate to recommend them to anyone."

— Tony & Anita Defilippis, St. James Plantation



2010

"Our experience with Kent Homes has been exceptional, starting from the very beginning. The introduction, sale, home selections, building and follow-through have all been wonderful. We lived over 1400 miles away from Kent’s office, but it never felt that way! Everyone was flexible and accommodating to us. They helped us take care of the many, many details along the way! We had never built a house before and our experience was a great one! Everyone on Kent’s staff was not only professional but also very pleasurable to work with! Our Project Manager, Frank, was without a doubt the best thing about our experience. Communication was excellent! We have great trust and confidence in him!

We interviewed several builders before selecting Kent, and we are so glad we did! While other people have told us horror stories about building, it simply didn’t happen with Kent! The trust we have in the entire Kent Homes team has not changed. We highly recommend Kent to everyone! They are the #1 builder we will continue to recommend now and in the future.

— Gary and Christine Ettl Mlynek, Aurelian Springs Plan, St. James Plantation

 

2010

"Choosing a Kent Home proved to be a solid decision. We had seen several of your model homes, and were very impressed with your attention to design and construction detail. My wife hates the shopping portion of the building process, so your design center was just the ticket for us. She was actually able to pick out everything for our house in less than 2 days. That was a real convenience for us but would be even more so for those folks who live out of town. Your Project Manager was a pleasure to work with. He was on top of the project from day one and his attention to quality details made us feel very comfortable. He understood our desired building schedule and he made it happen."

— Roger and Kathy Tatum, Southern Belle Plan, St. James Plantation



2009

"My husband and I bought our lot in St. James in 2002. Over the years, we looked at many homes by different builders. Finally we settled on Kent Homes after friends recommended them. We were very impressed with the home that Kent had built for them. From the beginning we always felt that Kent Homes was above reproach in dealing with the budget for our home. We truly believe that their goal was to make us, the homeowner, happy. Throughout the building process, we communicated with the on-site supervisor weekly and were provided pictures on-line as the house progressed. If there were any glitches, Kent handled the problem with fairness and very professionally to get it resolved. The Design Center in Wilmington provided almost one-stop shopping to make the selections for the house instead of running all over town, as we had done before in another home. Our home is finished and we couldn't be happier with the finished product."

— Mike and Pat Stephenson, Lot 14, St. James Plantation



2009

"What a great experience we had with Kent Homes! From the beginning when we were choosing a builder, there was never any pressure as with other contractors..One might think that not being on-site for the construction process would present problems. Not so. The design staff was wonderful, from sending me countless samples to spending hours on the phone with me. We had constant contact with the project manager while the house was being built and everything came out exactly as planned. No "bad surprises"! I would recommend Kent Homes to anybody. The quality of the home is superb. We are truly happy in our new home."

— Greg and Ellen Erdman, Lot 2, St. James Plantation